Before you roll out your new Saved Passwords applications to all the users in your district, we recommend testing a few logins.
First, make sure that you are using the Clever Portal with Chrome, Firefox, or Edge and have the Clever browser extension installed. You can find instructions for setting up the Chrome extension here.
Testing functionality for different users
To ensure the application login is working for students and teachers, you'll need credentials from a student and teacher for both the Clever Portal and for the Saved Passwords application you are testing.
First, in your Clever district dashboard confirm the user is scoped for access to the application via the 'Select Users' tab of the application overview page.
Testing unsuccessful logins
First, you'll want to make sure the application works when things go wrong. Use the 'Access Portal as' feature to log in as a student or teacher. Click on the app icon and enter the wrong credentials. You should see a page that looks like this:
Follow the instructions in this article to update the user credentials to the correct ones.
Testing successful logins
Use the 'Access Portal as' feature to log in as a student or teacher. Click on the app icon and enter the correct credentials for the application. Once you click 'Save Login' you should be brought to the application website and successfully logged in.
Please note: If the application has different login URLs for each school, make sure to test a few different student and teacher accounts to make sure they all work as expected.
If anything goes wrong...
If any of the tests above don't go as expected, let us know! We're always looking for ways to improve our Saved Passwords application integrations, so your feedback is very much appreciated. As always, any screenshots you can provide will make the troubleshooting process that much faster.
If everything goes right...
If the tests above work as expected, we recommend piloting the Saved Passwords application with a subset of students and teachers before rolling it out to the entire district. Read this article for best practices on piloting Saved Passwords applications!