To see when your data last synced to Clever, view the Sync Status on your Clever Dashboard:
The frequency of your uploads to Clever depends on your sync type, as outlined below.
Clever-Managed Auto Sync
For most Auto Syncs, data will sync from your SIS to Clever every two or three hours. You can initiate a new sync from the Sync Settings page of your Dashboard:
Syncs can be customized to occur nightly instead. A nightly sync will occur sometime between 7pm and 1am PST, but we can't specify an exact sync time. Please contact Clever Support to request a nightly sync.
SIS-Managed Auto Sync
Your SIS will upload data to Clever once nightly. If you have questions about the exact time of your data upload, please reach out to your SIS provider directly.
SFTP Sync
Data will update in Clever each time you upload new data. We recommend that you upload data at least daily.
If you schedule an automated SFTP upload, we recommend scheduling it to run before 7:00 PM EST because many applications update their data starting at 8:00 PM EST. If you have questions about the update schedule of a specific app, please reach out to the application directly.