Illuminate Auto Sync

This article covers the following:

1. Illuminate Auto Sync Functionality
2. Permissions
3. Customization
4. School Year Rollover
5. Troubleshooting

Illuminate Auto Sync Functionality
✓ Runs daily via the Illuminate API
✓ Pulls students, teachers, co-teachers, sections, and enrollments that are active at the time of the sync
✓ Supports co-teachers

Permissions
When you sign up for a Clever sync with Illuminate, Clever will contact Illuminate to activate API access for your district.

Customization
Illuminate syncs can be customized to sync nightly, instead of every two hours.

Syncs can also be customized to pull additional fields available through the Illuminate API -- please note that not all fields are available via the API, and these customizations may require support from the Illuminate team. To request additional fields, please fill out this form.

Clever can filter data from Illuminate to limit the sync to only one school.

To request additional customization or filtering for your Illuminate sync, request assistance from Clever Support.

School Year Rollover
Since Clever syncs all data that is active at the time of the sync, new school year data will not appear in Clever until the first day of school.

If you would like to sync data for the new school year before the first day of school, please submit a request to Clever Support with the date of your first day of school. We can begin syncing once students are scheduled AND the entire schedule is published.

Troubleshooting Missing Teacher Records
If you have teacher records missing from the Illuminate auto sync data, please be sure to check whether the teacher is assigned to a school and not the district. If a teacher is only assigned to the district, their record will not sync to Clever.