Predicted Next Sync Times
On the data warnings page of your Clever dashboard, you can view the last time a district's SIS synced with Clever, as well as the next time our system predicts it will sync:
Many districts sync data to Clever on a regular schedule, and so by looking at their previous syncs we can infer when they will next sync. This is not a guarantee, as the district could change their sync pattern or miss a sync. Other districts sync data in an irregular pattern and in those cases we are unable to predict the next sync.
Understanding a bit about the different sync types provides clarity on a district's sync frequency as well.
An Auto Sync with Clever involves basic initial setup and requires minimal IT support from a district, as Clever syncs directly with the district's SIS to securely transfer student roster data. These auto syncs typically run every two to three hours, although some districts are set to sync daily (per their request).
A Secure File Transfer Protocol (SFTP) Sync allows school districts to “push” data to Clever. Districts generate .csv files in a Clever-specific CSV format and submit them to Clever using SFTP. Many districts automate the export of their files sent to an FTP client daily, but SFTP Syncs are more difficult to predict, as the district pushes the data to Clever.