What are Saved Passwords applications?
Saved Passwords applications are icons in the Clever Portal that automatically log students and teachers into websites that do not currently have a formal integration with Clever. From a user's experience, these icons appear to be the same as other resources in the Portal.
In order for a Saved Passwords application to automatically log users into a website, your district's users must already have existing accounts with the website. Your district will provide Clever with credentials for these accounts, then Clever's system securely saves this login information to help users automatically sign into the website from the Portal!
How does my district provide user credentials for Saved Passwords applications?
Your district administrator manages the process of adding Saved Passwords applications to your Clever account. They also configure settings that determine how user credentials for the website are provided to Clever.
If they have chosen to have users manually provide their credentials, you will see a prompt to enter login information the first time you click on the Saved Passwords application in the Clever Portal.
Once you enter the correct login information for your account with this website, click 'Save Login'. Clever will save this information and automatically log you into the website next time you click the icon from the Portal!
If you click on an application and see the page below, this means we were not able to log you into the website with the provided credentials. Please enter your updated username and password for the application, and click 'Update & Log in'.
How do I reset my student's Saved Passwords credentials?
If your students enter in the incorrect credentials for a Saved Passwords application the first time they log in, teachers can manually update these passwords from the Clever Portal! You will need to log into your Clever account, then follow these steps:
1. Click 'Help a Student' on the right side of your Clever Portal:
2. Search and select the student who needs their credentials updated:
3. You will see a login backup code for the student to log into Clever. Under 'Did this solve your problem?', Click 'No':
4. Select the application, then click 'Yes' when asked if your student can see the icon in their Clever Portal:
5. From this screen, you can either update the student's credentials, or reset the student's credentials back to the default district credentials, if available:
The student should now be automatically logged into the Saved Passwords application when clicking the icon in their Clever Portal!
At this time, teachers cannot reset their own Saved Passwords credentials. Please reach out to Clever Support if you need help doing this!