Saved Passwords applications are available through the latest version of the Clever iOS application (version 4.0 and above). As long as the user has the Clever application installed to their device and has connected Saved Passwords applications in their account, once logged into Clever, they can enjoy a seamless single-sign-on experience for more of their favorite education applications! Please note that the Clever iOS application only works on devices on iOS version 9 and up. If a user doesn’t have the latest version of the Clever iOS application, they will be prompted to update the Clever application if they try to use a Saved Passwords application
How it works
When using the Clever iOS application, users can log into their Saved Passwords applications.
Once logged into Clever, the user should be directed to their Portal in a Safari web browser. From there, the user can choose a Saved Passwords application just like they would choose any other SSO application. The user will then be taken to the application's web page in the Clever app and their credentials will be entered for them, providing a single-sign-on experience for Saved Passwords applications on their mobile device.
If you are experiencing issues with Saved Passwords applications in the iOS Clever application, please reach out to Clever support!
At this time, some Saved Passwords applications are not supported by this update. If you would like access to these applications on your iOS device, it would be best to add them as external links. Please refer to How do I add custom external links to the Clever Portal?
Clever support is always happy to help! For fastest resolution, please make sure to check the following before submitting a ticket:
- Is your mobile device running on OS 9 or above?
- Is your Clever app updated to OS 4.0 or above?
- Can the user log into the Saved Passwords application successfully on a computer (non-mobile device)?
- Have users confirmed they can access the application outside of Clever?
We also greatly appreciate if you can also send videos or screenshots of the errors you are seeing.