Clever aims to support student learning everywhere. With Clever Family Portal, parents/guardians can create an account and help their kids learn at home. This article will cover setting up a family account, the tools available in Clever Family Portal, and answers to frequently asked questions. If you run into any issues regarding these accounts, please feel free to reach out to our support team.
If you’ve already set up your Clever Family Portal account and need to log in again, you can go to family.clever.com!
Setting up your Clever Family Portal account
If your child's school district has invited you to Clever Family Portal, you as a parent will go through the following steps:
1. Receive an email invite from your child’s school district with a link to set up your account.
If you have multiple children in the same school district, you will receive multiple invitations—one for each child. You must click the link to each unique invitation to be connected to all of your children using Clever. Click on the link in the email and proceed to the next step.
2. Confirm your invite.
Once you click on the link you will be taken to a Family Portal web page. If you see the correct school and name for your child, awesome! Click the blue button to confirm.
If the name that appears is not the name of your child, it is likely your district has not associated you with the correct student. Please reach out to your school district to resolve.
3. Choose your login method.
If you’d like to use your Google email account to connect to Clever, choose Continue with Google. This email does not need to match the email address that received the district invitation.
If you choose Continue with email you can link any valid email address to the Clever account. You will also be asked to set a password, which can be changed later. .
If you have already set up your account and connected with another child, you will be prompted to log in again and connect to another child, without having to set up another email account.
4. Welcome to your Clever Family Portal!
After confirming your email, you will be automatically signed in and can help your child log in to their Clever account!
Using Family Portal to help your child log in
If your child cannot log in to Clever, you can help them log in using your account in Clever Family Portal. Use your family account to 1. log in as your child, or 2. provide alternative login methods for your child. Sign into your family account here -> family.clever.com
To log in as your child, click the instant login button. This will automatically log the student into their Clever portal with the device you are using. Clicking the instant login button will also log you out of the family account. To return to your Clever Family Portal account, you will need to log in again.
If you would like to provide alternative login methods for your child using their own device, you can scan or download their Clever Badge by clicking the button below.
Our recommendation is as follows:
1) Open the badge on your phone
2) Go to clever.com/badges on your child’s device
3) Hold up the badge to your child’s webcam. From there your student will be logged into their account!
District added links
Below the login tools, your district may have added links for you.
In Clever Family Portal, you can click links provided by your district. These are resources that will redirect you to the websites your district has shared with you and your child.
The Family Portal is not only a place for guardians to help their students log in but also a place where guardians can support students who are learning at home. The Clever ideas tab houses these Clever-curated resources.
Our team thoroughly vets materials for clarity, relevance, reputable sourcing, and insight for families, choosing only resources that meet our rigorous criteria to share in the Family Portal. If you have suggestions for content, you can email firstname.lastname@example.org to submit your ideas!
I forgot my password! How can I access my Clever Family Portal account?
You can reset your password here https://clever.com/oauth/clever/recover-account. You will need to enter the email address attached to your family account and we will send account recovery instructions there.
If I have multiple children using Clever, how do I connect to them all?
Student associations are assigned by the district. For each student your school district associates you with, you will receive a separate invitation link via email. To be associated with all of your students, you will need to click each link to confirm your relationship to the student. You will only need to confirm your email address once.
I do not see all of my children when I log in. Who should I reach out to?
Your child's school district manages which email addresses are connected to each student. If you need access to more students, we recommend reaching out to your school district.
Is there a way for my family account to be associated with a different email address?
At this time, Clever cannot change the email address associated with a family account. Please get in touch with your district to have the district send a new invite for each student to the correct email address.
What do I do if I am not connected to the correct students?
Please reach out to Clever support immediately and provide a screenshot of your family account, what district your student is in, and any other relevant information.