The latest google update has meant my camera no longer open automatically for clever.

Comments

4 comments

  • Official comment
    Avatar
    Natalie Mercuri

    Hi Natalie,

    Thanks for writing in to the Community! This is a known issue and our engineer are currently investigating. 

    For the time being, we recommend that you revert to the stable channel of Chrome OS 70.0.3538.76 (Platform version: 11021.56.0). Instructions from Google can be found here: https://support.google.com/chromebook/answer/1086915?hl=enOur. For more context, v. 71.0.3578.21 is presently a beta build. We prefer that our customers remain on the stable channel, as this channel is fully tested by the Chrome OS team, and is the best choice to avoid crashes and other problems.

    For more updates, please ensure you subscribe to our status page https://status.clever.com/. If you should have any further questions or concerns please open a ticket with our support team and we'd be happy to assist!

    Take care,
    Natalie

  • Avatar
    Rob Novak

    Looks like I have the same issue.

  • Avatar
    Mike Hanna

    Same here. Clever claims it's an issue with my network or settings.

    It was working well all year up to two days ago.

    Not sure how that could be our issue.

    Not sure what to do at this point.

     

  • Avatar
    Heather Duncan

    Hi all,

    Google has implemented a fix that will allow Clever Badges to work on versions >= 71.0.3578.49 and >= 72.0.3605.0. These versions will hopefully be made publicly available in the next few weeks via the regular channels. As before, the stable channel (ChromeOS v70) continues to work with Clever Badges. For more details, please follow this issue here: https://bugs.chromium.org/p/chromium/issues/detail?id=900323

    Best,
    Heather 

Please sign in to leave a comment.