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Mikayla Welborn

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Activity overview

Latest activity by Mikayla Welborn
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    Mikayla Welborn created an article,

    Google Accounts Manager: Correcting Google Emails

    Please note: Google Accounts Manager is not currently available for new district connections. This article is intended for districts that are already using GAM.     This article explains how to up...

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    Mikayla Welborn commented,

    We resolved a bug in the support request form that may have prevented Internet Explorer users from submitting a request. If any other users were having trouble, the request form should now be worki...

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    Mikayla Welborn commented,

    Jennifer - I'm sorry you're having trouble! Could you please share which browser you're using to access the request form? I tested the latest versions of Chrome, Firefox, and Safari, and the form i...

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    Mikayla Welborn created an article,

    How do I customize the Clever portal for my school?

    As a school admin, your Clever account allows you to customize the Clever Portal for students and teachers at your school. To learn how, watch this video:

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    Mikayla Welborn created an article,

    Why am I missing students in my roster?

    Your class rosters in Clever come directly from your school district's Student Information System (SIS), and this data feed is managed by district administrators. If you notice your class lists are...

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    Mikayla Welborn created an article,

    How do I resolve an issue in an app?

    Why am I missing students in this app? Your class rosters in Clever come directly from your school district's Student Information System (SIS), and this data feed is managed by district administrat...

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    Mikayla Welborn created an article,

    How do I manage Clever Badges as a teacher?

    What are Clever Badges? Clever Badges are perfect for students who have trouble typing or remembering complex passwords- especially younger learners. Badges allow students to hold up a physical bad...

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    Mikayla Welborn created an article,

    Why is my Portal missing an app?

      District administrators manage which students and teachers can access each learning app through Clever. If you or your student needs access to an app you don't see on your Portal, please reach ou...

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    Mikayla Welborn created an article,

    For School Admins: What is Clever?

    What is Clever? Clever is a secure pipeline between your district's data and the learning applications that you and your students use. We help your district's IT office provide applications with al...

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    Mikayla Welborn commented,

    Official comment

    Hi Perry, It sounds like your students are attempting to log into their Chromebooks using Clever Badges. I'm going to create a support ticket on your behalf so that our team can help you troublesho...