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Alex Armstead

Clever - School Support Specialist, Community Manager

  • Total activity 138
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Activity overview

Latest activity by Alex Armstead
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    Alex Armstead created an article,

    How to manage Clever Support tickets

    This article contains the following: 1. Logging in to the Help Center2. Viewing your Clever Support tickets3. Responding to Clever Support tickets Did you know that you can view, manage and respond...

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    Alex Armstead created an article,

    What is my application's status?

    What's my application's status? In your Clever Dashboard overview page, you can view each application's integration status:  Requested:This means that we are waiting on the application's team to a...

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    Alex Armstead created an article,

    Troubleshooting: Data is incorrect or missing in an application

    It can be difficult to troubleshoot how to resolve data issues related to Clever. Here is a quick guide on how to identify who to contact to resolve your issue as quickly as possible.  Please note:...

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    Alex Armstead created an article,

    Subscribe to status updates

    This article contains the following: 1. How to subscribe to status updates ​ 2. How to manage your status update subscription ​ 3. How to unsubscribe to status updates How to subscribe to status u...

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    Alex Armstead created an article,

    How do I subscribe to status updates?

    This article contains the following: 1. How to subscribe to status updates ​ 2. How to manage your status update subscription ​ 3. How to unsubscribe to status updates How to subscribe to status u...

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    Alex Armstead created an article,

    How do I hide applications in the Portal?

    There are many reasons a district may wish to hide applications in a Portal. From scheduling a launch, to hiding resources during testing periods, Clever's visibility settings allow districts to ma...

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    Alex Armstead created an article,

    How do I update my email preferences?

    District admins can edit their email preferences to manage which emails they receive from Clever. To update your email preferences, follow these steps: Step 1: From the district dashboard, click o...

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    Alex Armstead created an article,

    How do I enable both Clever Badges and ADFS logins for Chromebooks?

    1. Overview2. Requirements3. Setup4. Customizing the login flow (optional)5. Login experience Overview Clever works seamlessly with Chromebooks, which allows students and teachers to access all of ...

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    Alex Armstead commented,

    Corrected! Thanks for bringing that to my attention, Chuck! _____ AlexClever Support

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    Alex Armstead created an article,

    How do I upload emails that are not in my SIS?

    When setting up Clever Instant Login with Google, you will need to have Google emails populated in the email field within Clever. If your district does not store Google emails in your SIS, you can ...