This article contains the following:
1. Overview
2. Login Directions
• Log in with Clever
• Log in with Google
• Log in with Active Directory
3. Backup Codes
4. Logging out
5. How do I get help?
Overview
- To log into the Clever Portal, go to your district’s Clever login page. If you don't know your district's Clever login page, you can go to clever.com/login and look for your school or district. If you cannot find your school, please ask your teacher where you should go to log into Clever.
- Log in using your district username and password. Your username and password are set up by your school district. They may be your student number, ID, or email address. For specific instructions on using Clever Passwords, Google, or Active Directory, keep on reading!
- From your Clever Portal, click on the application icon you’d like to use:
Log in with Clever Passwords
If you are using the 'Log in with Clever' button, enter your district username and password. Your username and password are set up by your school district. They may be your student number, ID, or email address.
If you see the error 'Invalid username or password', this means that the username and/or password you have entered are not correct for your Clever account.
Log in with Google
If you are using the 'Log in with Google' button, you will be redirected to sign in to the Google email linked to your Clever account (your school email). Enter your school-provided email address.
If you see the error message "Wrong password. Try again', this means that either your email or password is incorrect. Please contact your teacher for assistance.
If you see the following error message 'Uh oh! We were not able to authenticate using Google email: xxxx@example.com', this means that the Google email you signed into is not the email that is linked to your Clever account. Please make sure you are using your school-provided email.
Logging in with Active Directory
If you are using the 'Log in with Active Directory' button, you will be redirected to sign into your school account through Active Directory Federation Services.The username and password for ADFS are provided by your school. For Active Directory, the username and password are usually the email and password you use to log on to the computer at school.
If you see a message similar to 'Incorrect user ID or password', please contact your teacher for assistance.
If you click on Log in with Active Directory or Log in with Office 365 and the login page fails to load, trying clearing your cache. If accessing Clever from a Chromebook, we recommend signing out of the Chromebook and restarting the device.
Using a Backup Code
If you do not know your login information for Clever, your teacher can give you a Backup Code to log in to Clever. To use a Backup Code, click the 'Get help signing in!' link from your Clever login page, then click 'Students: Log in with a Backup Code'. Enter the Backup Code provided by your teacher and click 'Log in'.
Logging out
To log out of Clever, navigate to the Clever Portal, hovering over your name in the top-right corner, and click Log out.
Users are also logged out of Clever automatically after:
- 24 hours of inactivity
- The browser is quit (e.g. "Quit Google Chrome").
Closing the browser window will not log the user out of Clever.
How do I get help?
Need help? Your login credentials are managed by the school district. If you are unsure of your login credentials, receive an error when logging in, or your login suddenly stops working, please reach out to your teacher or the district's help desk for assistance.
You can find your district's tech support contact information on the Clever login screen. You should see an email or phone number where you can reach the support contact for your district.
If you do not see a support contact listed, please contact your student's teacher.
Still can’t log in? Ask your teacher for help! They can help you using the directions found here.
Clever Tip: If you are looking for login help for other users, see the following: