You may need to adjust your web filter in order to use Clever Badges with Chromebooks. If your web filter is blocking access, you will see a "Your connection is not private" error when using a Clever Badge at the Chromebook login page:
This occurs because Chromebooks do not load custom root certificates (for instance, those used by web filters) before sign-in occurs. Therefore, you will need to whitelist certain URLs so that they are not intercepted and the correct certificate is presented during the login process.
The following domains must be whitelisted for Clever Badges to function properly:
- *.clever.com
- *.s3.amazonaws.com
- accounts.google.com (if your district uses Clever Badges for Chromebooks)
11/2017 Update: Clever has released an upgrade so that districts no longer need to whitelist *.google.com in order to use Clever Badges with Chromebooks.
With these changes, we believe that districts using any common web filter (such as iBoss, Lightspeed, Cipafilter, Securly, ZScalar, and Fortinet) will be able to use Clever Badges with Chromebooks.