Skyward Auto Sync

This article covers the following:

1. Skyward Auto Sync Functionality
2. Customization
3. School Year Rollover
4. Troubleshooting Missing Data
5. Permissions

Skyward Auto Sync Functionality
✓ Syncs every six hours, by exporting via Skybuild
✓ Utilizes your Skybuild's default file export settings. For customization, see below.
✓ Supports co-teachers for sections, using the Teacher Alpha Key to determine the primary teacher
✓ For information on our Skyward API sync, please read this article.

Customization

• Skyward syncs can be customized to sync nightly, instead of every three hours.
• Syncs can also be customized to pull additional fields available through Skybuild. To request additional fields, please contact Clever Support. 
• Clever can filter exports from Skyward to limit the schools, teachers, or students included in the sync.
• Clever can help increase field length character limits so that longer field values are not truncated in your sync.
• To request customization and filtering for your Skyward sync, request assistance from Clever Support.
  

School Year Rollover

Clever’s Skyward sync includes data for the current school year in Skyward. Once your Skyward system has transitioned to the new school year and there are active enrollments, Clever will sync this new school year data.

Troubleshooting Missing Data
If you have records that are missing from the Clever data, be sure to check the following:

Teacher

     - Must be listed as Active in Skyward for the current school year

Sections

     - Each section must have a teacher assigned to it
     - Check the filters that are in place for the ClassC export

Email or Username Length

    - The default field length for many fields is 15 or 20 characters. If you notice any characters being cut off, you can increase the field length by navigating to Export File Builder > StaffC (or whichever file) > Edit Selected Fields > Length (change it) > Save.

Permissions
In order to facilitate an automatic sync with Skyward, we recommend the following:

1. Create an individual SIS account only for Clever -- no one else should log in with the same credentials
2. Limit Clever's SIS account to read-only access

The following document outlines the specific account permissions required for Skyward: