Clever works seamlessly with Chromebooks, providing students and teachers access to all their learning applications while only logging in once per device. There are two methods for using Clever with Google Chromebooks:
Option 1) Users use Clever Badges to log into Chromebooks, then access Clever
- Students open their Chromebooks, select Next, and then scan their Clever Badge.
- The students are automatically logged in to their Chromebooks. In addition, the students’ Clever portals are automatically opened for them (students do not need to log in again).
- Students can click on any applications and begin their learning session.
Option 2) Users log into Chromebooks manually, then access Clever
- Students open Chromebooks, and log in with their usual Google email address and password
- After login, the district’s Clever portal is automatically opened for them (students do not need to log in again).
- Students can click on any applications, and begin their learning session.
Each method can be configured separately for different Organizational Units (OUs).
Setup Directions: Clever Badge into Chromebooks
In order to set up Clever Badge logins to Chromebooks, there are a few required steps:
1. Enable Clever Badges
Navigate to Badges from the left-hand navigation of your district dashboard. Select Begin Setup.
2. Confirm Google email addresses are populated for students in Clever.
This can be done by searching for a student and confirming the Email field is populated.
If your district is set up with a student information system (SIS) Auto Sync, and email addresses are missing, please navigate to the mappings page to specify which field in your SIS contains student emails. Once this is done, email addresses should be included in the data sync to Clever.
3. Configure the Google Admin Console
From the district dashboard, select Badges > Chromebook > Launch Setup Guide. Follow the directions as outlined in the setup wizard.
Setup Directions: Manually log in to Chromebooks
Google Admin Dashboard Setup
Save your settings, and you’re done! Now, when students and teachers open their Chromebook, log in with Google, and they’ll be taken straight to their Clever Portal and logged into Clever automatically.
Troubleshooting Clever Badge login issues
Below are some troubleshooting tips that we put together in case you are seeing unexpected issues logging into Chromebooks with Clever Badges.
Test Chromebook logins with Clever Badges
- Create a test Organizational Unit (OU) and apply the Clever Badges settings to the OU.
- Choose a student to test and generate a Clever Badge for them. Note, this must be a real student unless you have a test user with a Google account syncing with Clever.
- Move that student to the test OU.
- Move the Chromebook you’re using to the test OU.
- Log into the Chromebook using the student’s Clever Badge.
Check your setup
- Generate Clever Badges. Make sure you’ve generated Clever Badges for your users. You can find instructions for generating Clever Badges here.
If Chromebooks do not prompt users to log in with Clever Badges:
- Check the OU settings for your devices. The Chromebooks you want to set up to use Clever Badge logins should be in the OU with the Clever Badges settings applied.
- Check your device settings. Kiosk mode and public sessions should both be turned off for the Chromebooks you want to use with Clever Badges.
- Check your version of Chrome You should be using Chrome OS version M52 or later.
If an error message appears after the Clever Badge is scanned:
- Check the Chromebook OU settings for your students. Students who login with Clever Badges should be in the OU with the Clever Badges settings applied. If students are not in the correct OU, their badges will not be able to authenticate into Chromebooks.
- Validate the Clever Badge is working. Test the Clever Badge by using it to log in at https://clever.com/in/badges. If that login isn’t working, the badge has likely been invalidated. You may have to generate a new Clever Badge for the student.
- Check your Clever sync for Google email addresses. Students using Clever Badges to log into Chromebooks should all have Google email addresses synced to your Clever account. Clever uses this information to match users with their Google accounts. You can always check your synced data here.
- Confirm if Google is whitelisted in your network filters, including: http://accounts.google.com/signup/oauth
You can take the following steps so that users also get authenticated into their Clever Portals when they log into their Chromebooks.
Step 1: Find your district-specific Portal URL by navigating to Portal > Portal Settings
Step 2: Go to your Chrome user settings and scroll down to the Startup Settings section. Find the Homepage URL:
Step 3: Enter your Portal URL and append it with ?skip=1&specify_auth=google
Step 4: If you'd like the Clever Portal to open on startup, be sure to enter you Portal URL into the setting "Pages to load on startup"
Users will be logged into the Clever Portal automatically after they have logged into the Chromebook, using their Google credentials or Clever Badge!
Recommendations for remote learning
When we originally recommended settings for the Clever Badges for Chromebooks integration, we anticipated this feature to be used primarily in a classroom setting with shared devices. As such, we recommended settings that would ensure students would not accidentally access another student's account through the course of the day while sharing devices.
Specifically, we recommended that districts configure their Idle Settings such that if a student closed their Chromebook lid or the device idled, they would be logged out of the device and would need to reauthenticate into the Chromebook.
For most schools, these settings have worked great! In the remote context, the needs of students have changed. Many students are no longer sharing Chromebooks, and are using their device continually throughout the day. As such, we have updated our recommended settings for districts that are 1:1.
You can allow students to stay logged into their Chromebooks by updating the device settings to the following in the Google Admin Console:
With these settings applied, students can open and close the lid of their Chromebook without being logged out of the device. To log out of the device, the student will:
- At the bottom right, select the time.
- Click Sign out.
Depending on your district’s security preferences, you can independently choose to set either of these settings to Sleep or Logout. It is not required to change both settings.
"Erase all local user data" - Is this setting required?
"Erase all local user data" is not required for the Clever Badges into Chromebooks integration.
Can Clever Badges be used to log into Chromebooks without an internet connection (offline)?
No. In order to facilitate logins Chromebooks must be connected to the internet so they can be authenticated by Clever’s system. A user may elect to change the settings for their device to ensure a device is not locked upon idle or lid close. As long as the user does not power off the device or manually log out, their active session will be preserved.
Do we need to require forced logout upon idle or lid close?
No. These settings are recommended if devices are being shared by multiple users. If your district is 1:1, you can change these idle settings to Sleep. For more information on this topic, click here.