How do I log into Clever as a staff member?
1. Go to your Portal URL
To access your Clever applications as a non-teaching staff member, you’ll use the same URL your students and teachers use to access the Clever single sign-on (SSO) Portal. Usually, this URL follows the format: clever.com/in/<SHORTNAME> or search for your school by going to clever.com/login.
2. Log in with your credentials
You’ll log into the Clever Portal with the username and password that was determined at the district level. If you use a third party to log in - for example, your Google Apps email address was set up as your staff username - you can use the 'Log in with…” button to sign in to the Clever Portal. Please note that for some Identity Providers this may take some custom configuration, which can be arranged by the district admin on the Clever account.
If you are both a teacher and a staff member in Clever, you can access both user accounts using the same set of credentials in most instances. After signing in, you’ll select which user you’d like to log in:
However, if your district uses custom usernames and passwords for single sign-on (SSO) (rather than through a third party like Google), you will have two distinct set of credentials: one for your teacher account and one for your staff account. That means your Username will be different between your two accounts. Please check with your district admin for more information on what your credentials should be for your teacher account and staff account.
How do I reset my password?
Clever Passwords: If your district has set up custom username and passwords through Clever then you can reset your password. Here's how:
- Go to your Clever Portal URL and click “Get help signing in!” under the password field.
- On the Login Help page, click “Reset your password.”
- On the Reset Password page, submit your email address and Clever will send you a new password.
If your email is associated with both a teacher and staff account in Clever, the email will contain two links - one for each user type. Select the link for the account you wish to reset!
Third party identity providers: Clever is unable to reset your password if your district’s identity provider is through a third party. This is because we never have access to your actual password in these instances. If you’ve double-checked that you used the correct credentials but are still having trouble logging in, please reach out to your district administrator for assistance.
How do I change my password in the portal?
- Log in to your Clever account.
- Click your name in the top right corner of the screen and select "Change Password".
- Type your current password and desired new password (twice).
- Click "Change Password".
Third party identity providers: Clever is unable to change your password if your district’s identity provider is through any other third party (Google, etc.). This is because we never have access to your actual password in these instances. If you’ve double-checked that you used the correct credentials but are still having trouble logging in, please reach out to your district administrator for assistance.