How do I change the data for my students or classes in Clever?
Your district's data is synced to Clever from your school's Student Information System (SIS). This data sync is managed by your district's Clever account owner or district administrator.
If you are noticing incorrect information in Clever, please confirm that the information is correct within your district's SIS. You can also contact any person at your school who manages the SIS or enrollments (a clerk, registrar, etc.) to verify the information is correct within the SIS.
If you have already confirmed information is correct in the SIS and are still seeing incorrect data in Clever, you will need to reach out to your district administrator to troubleshoot the issue further. If they need additional help, your district administrator can open a request with Clever Support!
Here are examples of incorrect data you might see in Clever that your district administrator can help with:
- Incorrect information for yourself or a student (a misspelled name, email, grade level, etc.)
- Incorrect, duplicate or missing rosters for your classes in Clever
- Updating a Clever username for yourself or a student
- Changing the role or adding admin privileges for your account in Clever