A common point of confusion in Clever is the difference between School Admins and Staff users in Clever. These are the same user type in Clever but are represented with different titles depending on if you are a district or application partner.
In early 2019, we re-branded the "School Admin" user type to "Staff" for our district partners. This included updated titles in the District Dashboard, deprecation of our admins.csv file, and introduction of the staff.csv file.
How do districts sync staff to Clever?
The staff role is designed for users that are not connected to rosters but need access to applications, including school admins! By default, all staff users are created as Portal Access only users - meaning they'll have access to the Clever Portal for SSO into applications just as students and teachers do. However, staff can be assigned the role of School Tech Lead which offers additional administrative capabilities.
Depending on a districts sync type, there are four ways that districts can sync staff users to Clever:
- Uploading staff via CSV
- Sync staff with Active Directory
- Using Infinite Campus API or Skyward API syncs
- Custom data: staff
What districts see
The district facing Data Browser shows staff under a single tab titled Staff. Selecting the Staff tab will show a list of staff/school admins that currently exist in Clever for the district.
What applications see
The application facing Data Browser shows staff/school admins under the School Admins tab.
Selecting the School Admins tab will allow applications to apply a filter and view staff/school admins associated with your connected school districts.
How are staff shared with applications?
Staff and school administrators can use single sign-on (SSO) to access learning applications as administrators. Staff users abide by explicit sharing logic so that only staff that are intentionally shared with an application through a sharing rule will gain access to the program. This aligns with existing behavior for sharing all other data types.