Missing or incorrect data in an application
Step 1: Confirm the data is correct in Clever.
Tip: Use your district dashboard > Support Tools > Data Browser for reviewing data!
Step 2: Confirm the data is correctly shared with the app.
See: How do I set my sharing permissions for applications?
Step 3: Check the application's overview page to see if the application partner has implemented any additional filters on their end. See: What are app filters?
Step 4: Confirm there are no data errors. These can be viewed on the application's overview page. See: Application Syncs: Data Warnings and Errors
You can also contact Clever support to help identify and guide you to a resolution.